Privacy Policy

Information We Collect

We collect information that you voluntarily provide when you call, email, submit an inquiry, request care, apply for an opportunity, or otherwise communicate with us.

• Contact details such as your name, phone number, and email address.
• Information about the type of home care you are seeking and any message you include.
• General location information, such as a city or ZIP code, when you use the Locations page.
• Technical information that your browser or hosting provider may automatically record, such as IP address, browser type, and pages visited.

How We Use Information

We use information to respond to you and operate our home-care business.

• Respond to inquiries and arrange consultations.
• Understand requested care needs and service availability.
• Communicate about services, scheduling, applications, or customer support.
• Maintain, secure, and improve the website.
• Comply with applicable legal and regulatory obligations.

Health and Sensitive Information

Please do not submit detailed medical records, Social Security numbers, payment-card details, or other highly sensitive information through the general website contact form. If health information is needed to assess or provide care, our team will explain an appropriate way to share it.

Submitting a website inquiry does not create a caregiver-client, healthcare-provider, or emergency-services relationship.

How Information Is Shared

We do not sell your personal information. We may share information with service providers that help us operate the website or respond to requests, including EmailJS for contact-form delivery and mapping providers used on the Locations page.

• With authorized staff and caregivers who need the information to respond or provide requested services.
• With vendors working on our behalf under appropriate service arrangements.
• When required by law, court order, regulatory request, or to protect safety and legal rights.
• As part of a business transfer, merger, financing, or similar organizational change.

Retention and Security

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and operational requirements.

We use reasonable administrative and technical safeguards. However, no internet transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may ask us to review, correct, or delete personal information you have submitted, subject to legal and operational retention requirements. You may also ask us to stop nonessential communications.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Third-Party Services and Links

This website may link to or embed third-party services, including Google Maps and EmailJS. Their privacy practices are governed by their own policies, and we are not responsible for third-party websites or services.

Children's Privacy

This website is intended for adults seeking information about home-care services. We do not knowingly collect personal information directly from children under 13 through this website.

Policy Updates

We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top of the page identifies the latest revision.